What is Deafmetal?

DEAFMETAL™ is a Hearing aid jewelry collection which allows you to personalize your hearing device. It creates a new product by successfully combining a hearing aid together with an earring in a novel way. The innovation of the Deafmetal collection is the Holster that surrounds the hearing device. That is the core of Deafmetal and the key to the personalized accessory.

Deafmetal Holster is made out of silicone which allows it to be attached to the hearing aid without generating nuisance sound or affecting the sound quality. Holster is also 600 % flexible, so it fits most of the hearing aids. With the help of the Deafmetal Holster the jewellery and pendants of our Deafmetal Collection can be attached to the hearing aid.

You can't download Deafmetal into your phone. It can't make any playlists nor take you to the moon, but it sure as hell can tune up your hearing aids.

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Deafmetal Community

Because together we shout louder.

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Deafmetal has an audience all around the world. Our mission is to reach all 300 million hard of hearing people and the ones in the danger zone of hearing loss - yes, you!

Deafmetal Community is our tool to help change attitude against hearing device stigma and also prevent hearing loss, which is increasing all the time. Hearing loss is not just a problem of old people anymore. Younger and younger people are listening to music through earphones, which has a big effect on hearing.

Deafmetal is working closely with bands and artists, they are best ambassadors to care for the natural hearing instruments of their fans. We are also collaborating with hearing & audiology associations. Deafmetal is friends with Kuuloliitto ry (Hearing Association of Finland) and Suomen Audionomiyhdistys (Audiology Association of Finland).

Join @deafmetalcommunity in Instagram and spread the word.
In Lemmy Kilmister's words: "Can you hear us?"

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Our Story

The DEAFMETAL™ inspiration was a recent result of the designer and inventor Jenni Ahtiainen being personally diagnosed with progressive hearing loss. The spark that began the development of the Deafmetal Collection was based on her personal need for a Hearing Aid. She's been working as an accessory designer for 12 years for the accessory brand she developed called gTie. She started using her first hearing aid in August 2018 and within a week had created a kind of a holster around her hearing aids and earrings that reflected to her personal style. She posted a picture of her new product to gTie customers. The word spread around within the hearing impaired community of Finland so fast that a week later the pictured had been viewed more than 220,000 times. This was a clear sign that this product had unique appeal.


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Payment Methods:
Checkout Finland - Safe Payments
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Terms and conditions

14.5.2019
Tämän verkkokaupan pääkieli on englanti. Jos sinulla on mitä tahansa kysyttävää suomeksi, autamme mielellämme sähköpostitse info@gtie.fi

gTIE Oy ℅ Nahkaamo
Puusepänkatu 5
13110 HÄMEENLINNA
FINLAND
Y-tunnus: 2554351-1
00 358 400 427 876
info@gtie.fi

Ordering custom made product by email?
You will get the instructions and details about delivery time, payment etc. by email.

CONFIRMATION EMAIL

You will receive a confirmation email after your purchase. If you have not received a confirmation email within 3 working days from your purchase, kindly contact us at info(at)gtie.fi. Kindly check that the order information is correct.

PAYMENT

All the payments of DEAFMETAL™ online store are managed by Checkout Finland.

Checkout is a secure payment method for you. We have a payment management license issued by the Finnish Financial Supervisory Authority. The service is maintained by Checkout Finland Ltd (Business ID 2196606-6) and Checkout Finland Oy is part of OP Group.

The Checkout Payments Service passes your payment to the merchant. If you see Checkout Finland Oy on your bank statement or credit card statement, we have provided your payment. The e-shop acts as a marketer for products and services and as a product supplier for the customer. The e-shop is responsible for the statutory and other obligations of the retailer. If you want to advertise or return your product, you should be in direct contact with the online store where the product was ordered.

Bank Payments 
You have the payment buttons for all Finnish banks. You can pay with the payment buttons of Aktia, Danske Bank, Handelsbank, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki and Ålandsbanken.

As a payee for your account, Checkout Finland Oy will display your payment to your online merchant. From the online store you are directed directly to your bank to make payment safely.

Checkout Finland also offers the option to pay via the bank transfer form.

Credit card payments 
You can pay online with Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard. Verified by Visa and MasterCard SecureCode authentication services are used online. Checkout appears as a payee with a card payment and passes the payment card payment paid by the customer directly to the merchant. Card payments are secured by a secure payment form, and payment card information is not stored in e-commerce systems.

Mobile Payment 
Mobile Payments Pivo, MobilePay, and Masterpass are service-based services that can pay for online purchases as a bank account or as a card payment by accepting a payment in that application. In addition, you will be able to complete the Transfer Fees so that the payment can be accepted in any application that supports the Migration.

MobilePay Terms of payment are available on MobilePay's website: mobilepay.fi/fi-fi/Pages/faq.aspx

DELIVERY

Delivery time and price varies between countries. If the processing of the order is delayed, we will inform you.

Please note that during sales period delivery times may exceed the estimated time.

Finland
Shipping to your nearest Post office, delivery cost 5,00€. Order will be delivered within 5 working days from the day the order is placed.

Europe
Shipping with Postnord DHL, delivery cost 15,00€. Order will be delivered within 5 working days from the day the order is placed.

Overseas (e.g. United States, Japan)
Shipping with DHL, delivery cost 20,00€. Order will be delivered within 5 working days from the day the order is placed.

Please note; Outside of European Union, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.

gTIE Oy or DEAFMETAL™ cannot be held responsible for any damage or losses of goods by the delivery company.

Exchange and return
You can exchange or return the ordered item. In Finland you have 14 working days time to return the goods from the day you have received them. Outside Finland you have 7 working days time to return the goods from the day you have received them. Kindly notice that you will have to pay for the shipping costs for the return package. gTIE Oy will not refund the original shipping costs unless the item you have received is faulty or damaged.

Items should be returned new, unused and in the same condition as you received them. Returns that are damaged, soiled or altered will not be accepted and will be sent back to the customer. Items should be returned in their original packaging to ensure they are adequately protected in transit. Returns will be processed within 1-3 working days, from the day we have received the returned item.

Please make your exchange item enquiries by email info@gtie.fi or telephone to +358 400 427 876.

How to return the item
1. Fill out the exchange/return form and if possible inform us through info@gtie.fi about the return.

2. Pack the item you want to return carefully and make sure the filled out exchange/return form is inside the package.

3. Send the package to our address gTIE Oy c/o Nahkaamo, Puusepänkatu 5, 13110 HÄMEENLINNA, Finland and ship it on your own expense.

Refunds
Please note that card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through gTIE Oy. However, you may be able to recover these by contacting your local customs bureau directly.

SECURITY

The web pages where you as a customer insert payment details are secure pages. Most web browsers use symbols to show that you are visiting a secure web page. The personal details given will be only used by gTIE Oy in order to fulfill your order.

FORCE MAJEURE

If gTIE Oy fails to comply with the argument because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes, then gTIE Oy cannot be held responsible.

You must not misuse the website. You must not commit or encourage a criminal offence, transmit or distribute virus or any other material, which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene. You must not hack into service, corrupt data, cause annoyance to other users, send spam or try to affect the performance or functionality of any computer facilities of or accessed through this website.

We cannot guarantee our pictures to display color, proportion and detail with 100 % accuracy. All prices include 24% VAT. For further assistance, please contact our customer service: info(at)gtie.fi, +358 400 427 876.